FAQ
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Getting in
I don't have an invite. How do I join?
YaaFlip is invite-only and grows family to family — there's no public signup. Ask a neighbor whose family uses it; every member family has a few single-use three-word codes to share.
Why does joining cost $5?
One purchase does three jobs. A real credit-card transaction is an FTC-recognized way for a parent to give verifiable consent (the COPPA requirement), it puts a real card behind every account so there are no anonymous ones, and the $5 becomes your kid's first 5 Yaa! Points. It's a one-time activation, never a subscription.
Why do you need my photo ID?
To prove every account belongs to a real, identifiable adult. We check the ID once with an automated pass, keep only the minimum (your name, the ID type, the last 4 digits, and the small face photo — locked away and never shown in the product), and permanently destroy the image itself. We never store the full ID.
Yaa! Points & money
Can Yaa! Points turn back into money?
Never — that's the whole trick. Points buy toys and avatar goodies and nothing else: no cash-out, no bidding, no fees on trades, no way for anyone to lose real money. The stakes stay toy-sized.
How do kids earn Yaa! Points?
By flipping their own toys — a sale pays 1 to 5 points the moment the seller drops the item off and proves it. Parents can also buy more ($1 = 1 point, $5 minimum) into the family wallet and hand them out from parent mode.
Videos & privacy
Who can see my kid's videos?
Only card-verified parent accounts near your drop-off spots — each family chooses how far it looks, and never more than 50 miles — so a few verified local families, never the open internet. Videos are served through expiring links, can't be downloaded, are never indexed by search engines, and are deleted once the listing ends.
What does the screening check for?
Every video passes an AI check before anyone can see it: is it G-rated (pictures and words), does it accidentally reveal personal info (a last name, school, street, or house number), is it really a kid showing a toy, and does it look AI-generated or fake. Real people spot-check videos and personally review anything that gets flagged.
What data do you keep about us?
Very little, on purpose. From your ID, we keep your name, the issuer, the last four digits, and the small face photo — the image itself is destroyed. Your card lives at Stripe, not with us. Your location is the public drop-off spots you chose, plus a porch address only if you turn porch pickups on — shown to one trusted friend per trade, never to strangers, and deleted the moment you switch the porch off. Device and network checks at signup are kept only for identity verification and abuse investigation, never advertising.
Drop-offs & hiccups
What if the item isn't there?
Tap "It's not here" at the drop-off spot within 15 minutes of revealing your code, and we'll make it right — your points come back on the spot. Deadlines protect you automatically too: if a seller never drops off within 3 days, your points return on their own.
What if nobody picks up my item?
You're covered — your points arrived the moment you dropped the item off and proved it. The buyer has 14 days to collect; after that the trade closes and the drop-off spot's unclaimed-item policy applies.
How do friend connections work?
One family shares a three-word friend code in person — spoken, on paper, or on a screen. The other family enters it, we verify you're genuinely local (device location, network, and a drop-off spot you share), and then both sets of parents must say yes. Friendship is what unlocks porch pickup.
How do I report something fishy?
Tap the 🐟 on any listing video. The listing is hidden right away, before review even starts, and a human looks at every report. Reports are anonymous to the seller.
The walled garden
Can my kid end up on YouTube from YaaFlip?
Not from lockdown mode. There's no way out of YaaFlip from the inside. Opened from the launcher shortcut, YaaFlip has no browser bar, no tabs, no search, and no link that leads anywhere. We build every release against that rule: if a link to the outside gets into our code, that release can't ship.
How do I turn on lockdown mode?
Every iPhone and Android has a built-in feature that locks the whole phone to one app. Apple calls it Guided Access (Settings, then Accessibility); Android calls it app pinning (search Settings for “app pinning”). We walk you through the one-time settings change, and after that you enable it any time with a triple-click — iPhones can even add a time limit. It's the same feature restaurants use to lock kiosk iPads to the menu.
Is the launcher a download?
It isn't a download. You're adding a launcher shortcut to the YaaFlip website on your home screen. When opened from that shortcut, your phone treats YaaFlip like an app: its own icon, full screen, none of the browser around it. It takes up practically no space, and you can remove it any time by deleting the shortcut.
Still stuck?
Email us — a human answers